Livspace is a home interior and renovation company. It provides interior design and renovation services in Singapore and India. Founded in 2014, Livspace aims to create a unique experience for homeowners and scales the job of interior designers. It allows users to discover and customize designs and styles, place orders, get the requirements delivered, and furniture and furnishings installed for their home.
Before Revv, the whole invoice process was manual. Generating and processing 250+ invoices monthly for Livpreneurs was a tedious and humongous task.
The Livpreneur (LP) program of Livspace is the biggest community of freelance designers turned entrepreneurs. The Livpreneurs get to choose their hours, the number of projects they work on, and earn commissions on them.
First, the LP details like name, email, and address were added to the Google Sheets, and then a Google form with empty fields was mass-mailed to the LPs. If there was a change in the invoice-related information like invoice number, bank details, etc., the LP could revise that information in the respective Google form fields to update the Livspace team.
After receiving the form, each LP went through the process of
Once submitted:
The link to each signed invoice was added to the Google Sheets.
The business team had to go through each invoice, see what’s changed, and update that information in the Google Sheets.
This led to manual data entry errors. Bad resolution quality and sometimes the confusing handwriting also added to misinterpreting data and data errors.
The Livspace team had to reach out to each LP individually to submit the form when there was a delay. Being in transit and the lack of facilities to complete the form download/invoice upload also resulted in response delay from some LPs.
Performing these tasks for a volume of 250+ invoices every month made the whole process chaotic leading to complicated invoice management, eventually increasing turnaround time of the invoice cycle and delaying payment processing by the finance teams.
Automate the whole process
Reduce the time spent on processing invoices
Double down on the accuracy of data
Increase compliance
Enhance productivity by freeing the team from manual tasks and exhausting email communications
Livspace chose Revv to streamline their invoice workflows end-to-end and speed up the eSigning process.
Custom templates: Easy template formatting with Revv’s rich drag and drop editor enabled Livspace to create and customize their invoice templates in no time.
Automated data collection from signers: Revv form fields feature eliminated the need to follow up with Livpreneurs for the updated information. Now, Livpreneurs can update the information right within the invoice before signing it.
Robust integration capabilities: Revv made it easy for Livspace to integrate their Google Sheets with Revv via Zapier and make the whole process self-driven.
Real-time bi-directional data sync: Once a new row is added, Revv fetches all the associated data into the invoice template, generates an invoice document, and sends it to the LPs to fill and eSign. Once the invoice is filled with updated information and eSigned, all the information gets written back to the Google Sheets, ruling out the discrepancies of manual data entry.
Compliant and lightning-fast eSigning: Revv transformed the whole signing experience for Livpreneurs, making it ‘a few clicks’ work. Revv complies with the global and local eSignature laws. All invoices signed are legally binding. Both Livspace team and Livpreneurs get access to the ‘Evidence Summary Certificate’ - a legal proof with audit trails of the eSigning transaction.
100% transparency with notifications and real-time tracking: Now, the Livspace team gets to see all the actions taken by Livpreneurs on the document- when it is opened, viewed, or signed. No more follow-ups with LPs as Revv automatically sends reminders to LPs to complete the process.
No more location constraint: Revv empowers LPs to fill and sign the invoices anywhere, anytime, and from any device.
Forever and organized invoice storage: All the invoices are stored in Revv’s repository in a structured manner, making them easily retrievable and searchable in the future.
